Panels are not worklists
A diagnosis code can suggest opportunity. It cannot confirm patient facts, consent, conflicts, or program fit.
Healthcare innovationSynthetic demonstration · no live PHI
Care management has an operating problem.
IHA Care is the missing operating layer between a patient panel and accountable monthly care—organizing the work, supervision, safeguards, and evidence beside the EHR.
Practice-controlled by design
The system supports decisions; it does not take authority away from the care team.
6
Connected care handoffs
Panel through evidence
360
Synthetic-member scale test
Controlled verification
0
Auto-submitted claims
Billing retains authority
0
Live patient records
Demonstration boundary
The operating gap
The EHR keeps the record. Someone still has to run the care.
Care management fails in the handoffs: who needs attention, what happened, what requires judgment, what is supported, and what must happen next.
Minutes are not care
The real operation is planning, outreach, coordination, follow-through, escalation, and patient choice.
Automation is not authority
Clinical judgment, compliance decisions, and claim submission remain with the responsible organization.
Activity is not evidence
Every proposed billing line needs a traceable path back to consent, work performed, review, and exceptions.
One health strategy
Two products. Two users. One continuum of care.
Care and HUMA should not be collapsed into one vague “AI health” story. They solve different sides of the same problem—and meet through trusted human relationships.
Provider side
IHA Care
The care-operations platform
For navigators, supervisors, billing teams, and practice leaders coordinating accountable monthly care.
- Worklists and ownership
- Consent and care plans
- Supervision and safeguards
- Review-ready evidence
Community side
HUMA
The 360-day health companion
For people navigating education, reminders, adherence, and the path from screening to appropriate care.
- Clinician-approved education
- Reminders and engagement
- Trusted navigation
- Human escalation
Neither product diagnoses. Neither replaces the patient’s clinician. Each is designed to extend the capacity of accountable people.
How the operation moves
From a patient panel to evidence a billing team can review.
Six connected handoffs make ownership and retained authority visible at every step.
01
Panel intelligence
Organize eligibility signals, care gaps, conflicts, and missing facts into a reviewable opportunity map.
02
Enrollment
Make consent, patient choice, program fit, and unresolved requirements visible before work begins.
03
Monthly care
Give navigators a ranked list of care, outreach, coordination, and follow-up actions.
04
Clinical supervision
Move exceptions to a named licensed professional with the context needed to make a decision.
05
Safeguards
Hold unsupported work before it quietly becomes a billing line or an unreviewed communication.
06
Billing evidence
Assemble a traceable review packet while the practice retains final coding and claim authority.
Inside the product
Not a concept deck. A working demonstration.
The public product surfaces use synthetic information and can be explored without a provisioned team account.
Public product tour
See the entire operation—not a feature list.
A no-account tour follows the work from panel review through payment-ready evidence.
Panel intelligence
Review candidates. Do not manufacture a billing list.
The scanner surfaces what appears ready, what is missing, and what conflicts require judgment.
Practice readiness
Turn interest into an implementation conversation.
A short assessment maps the practice, operating fit, and next steps without collecting patient data.
Safety architecture
AI works inside the boundary. It does not define the boundary.
The product is designed to make responsibility more visible—not to disguise automation as judgment.
Draft, never dispatch
AI may prepare communications. A navigator accepts, edits, or rejects every draft before sending.
Crisis rules before AI
Deterministic escalation runs before any generative path. Emergencies are not a place for a model to guess.
Clinical judgment stays human
Licensed staff retain supervision, clinical decisions, escalation authority, and final resolution.
Billing decides the claim
The platform assembles evidence. It never autonomously codes or submits a claim.
Evidence ladder
Say exactly what has been proven.
A working product, a controlled pilot, and measured health outcomes are different achievements. IHA reports them separately.
Product behavior
Six connected workflows, human-review gates, safety logic, reporting, and a 360-member synthetic scale test.
Governed pilot
A qualified partner, signed agreements, covered infrastructure, trained roles, and bounded acceptance criteria.
Clinical outcomes
No live customer, live patient data, reimbursement result, or patient-outcome claim is represented today.
From case study to operating plan
Could this work inside your practice?
Map your panel, team, supervision, EHR handoffs, and billing workflow. No patient data required.