Legal + privacy
Privacy policy.
A plain-language account of the information the IHA website uses, the systems that help us operate it, and the choices available to you.
Effective and last updated: July 23, 2026
Scope and operator
This policy applies to the public website at theiha.org and website features operated by The Institute for Human Advancement Inc. (“IHA,” “we,” or “us”), including donations, registrations, contact forms, IHA Advance, and KAIA.
Some programs, partner-operated services, and linked products—including IHA Care—may collect different information and provide a separate privacy notice, consent, participation agreement, or health-information notice. This policy does not replace those supplemental notices.
Information we collect
Contact and participation information
Your name, email address, telephone or WhatsApp number, organization, role, location, interests, application or registration details, and the content of messages you choose to send.
Donation and transaction information
Gift amount, designation, frequency, donor name and email, transaction status, and identifiers supplied by Stripe. Payment-card details are entered with and handled by Stripe; IHA does not receive your full card number.
Learning information
IHA Advance account details, course activity, progress, quiz responses, reflections, certificates, and related learning outcomes. Before an account is claimed, an anonymous session identifier may be used to preserve progress.
AI interactions
Messages you submit to KAIA, KAIA responses, and relevant course or recent conversation context used to provide the learning experience.
Technical information
Internet Protocol address, browser and device information, referring page, requested pages, approximate location, security logs, and site interactions. Vercel Web Analytics is configured as a cookie-free, aggregate analytics service.
We collect information directly from you, automatically through your use of the site, and from service providers that help complete a transaction or operate a requested feature.
How we use information
- Respond to inquiries and administer applications, registrations, partnerships, programs, and events
- Create and maintain learning accounts, save progress, issue certificates, and operate KAIA
- Process donations and payments, prevent fraud, maintain accounting records, and provide receipts
- Send transactional messages and, when you choose them, newsletters or other promotional communications
- Follow up on an incomplete donation checkout when you supplied contact information for that purpose
- Understand and improve site performance, accessibility, security, programs, and learning experiences
- Comply with law, enforce our terms, protect people and systems, and respond to lawful requests
We do not sell personal information. We do not use phone numbers or text-message opt-in data for another party's marketing.
When information is disclosed
We disclose information only as reasonably necessary to operate the site and programs, complete a transaction, protect rights and safety, comply with law, or support a business or organizational transition. Our principal technology providers include:
- Stripe
- payment processing, fraud prevention, Checkout, and recurring donations
- Supabase
- database, account authentication, file storage, and application infrastructure
- Vercel
- website hosting, performance monitoring, and aggregate web analytics
- Resend
- transactional and newsletter email delivery
- GoHighLevel
- contact and relationship management when enabled for a form or campaign
- Anthropic
- processing KAIA prompts and relevant context to generate AI learning responses
These providers process information under their own terms and privacy commitments. We may also disclose information to professional advisers, authorities, or other parties when required by law or reasonably necessary to protect IHA, our users, or the public.
AI transparency
IHA Advance and KAIA
When you use KAIA, your prompt, relevant course context, and recent conversation history are sent to Anthropic's Claude service to generate a response. IHA stores KAIA messages and learning activity in Supabase so the experience can work across sessions and support program evaluation.
Do not submit medical details, government identifiers, financial account information, confidential employer information, or other sensitive personal information to KAIA. KAIA is an educational tool and is not a confidential professional service.
Email, telephone, WhatsApp, and text messages
We may send operational messages connected with a request, registration, account, donation, certificate, or transaction. We send newsletters or promotional messages when you ask to receive them or when otherwise permitted by law. Email recipients may unsubscribe through the link provided in a promotional message or contact us.
WhatsApp communications are delivered through WhatsApp and Meta systems and are not the same as SMS. If a program offers text messages, the program will present separate consent terms, including message purpose, expected frequency, charges, and opt-out instructions. Consent to marketing texts is not a condition of receiving IHA services.
Retention and your choices
We retain information for as long as reasonably necessary for the purpose for which it was collected, including program administration, learning records, tax and accounting obligations, fraud prevention, dispute resolution, security, and legal compliance. Retention varies by record type. We delete or de-identify information when it is no longer reasonably needed, subject to backups, legal holds, and other lawful exceptions.
You may ask to access, correct, or delete personal information, withdraw consent, or opt out of promotional communications. Rights vary by location and are subject to identity verification and legal exceptions. We will not discriminate against you for making a privacy request.
Stripe controls payment information in its systems. For questions or rights concerning Stripe's processing, review Stripe's Privacy Policy.
Children and young people
The general website and its donation and unrestricted submission features are intended for adults. A person under 18 should use a program feature only through an age-appropriate enrollment or consent process provided for that program.
When IHA actually knows that a user is under 18, or operates a service primarily directed to minors, it will limit processing to what is reasonably necessary to provide the service or obtain informed consent where applicable. We do not knowingly collect personal information online from a child under 13 without legally valid authorization. A parent or guardian who believes a young person submitted information outside an authorized process should contact us.
Security and international processing
We use administrative, technical, and organizational safeguards intended to protect personal information in light of its nature and the risks involved. No website, transmission, or storage system can be guaranteed completely secure.
IHA and its providers may process information in the United States and other countries where they operate. Those locations may have different data-protection laws than your home jurisdiction.
Links to third-party sites are provided for convenience. Their privacy practices are governed by their own notices, not this policy.
Changes and privacy requests
We may update this policy to reflect changes in our practices, technology, or legal obligations. We will post the updated policy and effective date here; material changes may also be communicated through the site or by email when appropriate.
For a privacy request or question, use the contact form and select a privacy-policy question. Please do not include sensitive personal information in the initial request.
Mailing address: The Institute for Human Advancement Inc., 45 Main Street, Suite 240, PMB 841613, Brooklyn, NY 11201.